Chapter 8Organizing Your Business by Processes

You will get a lot of different answers when you ask businesspeople how different their business is from others—what makes their business unique is what drives people to be in business. The more specifics that you know about a business, the more you can say that businesses are very different at the detail level. A venture capitalist would say all businesses are the same in the abstract or summary. In reality, you are both right. Businesses are both similar and different, and that's what makes them so interesting.

The goal of this chapter is to find the common language that all businesses speak. By using this common language, focusing on the common denominators that businesses have at their core ...

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