Chapter 13Conference Room Pilots
This chapter is all about conference room pilots (CRPs).
This is one of the fundamental things that you can do on an implementation to increase your chances of success.
Conference room pilots are a great opportunity to showcase the software and get feedback before you must put the software out into the wild. When done correctly and with the right team members involved, CRPs can be a very positive and beneficial part of the implementation project. If not done carefully, they can shake the confidence of everyone involved in the project.
You will hear about two different varieties of CRPs based on when they occur during an implementation. Many people talk about a CRP as an activity in the sales cycle—where you ...
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