Chapter 15Customizations vs. Configurations and How You Manage Them

There tends to be a lot of confusion on projects about the difference between a customization and a configuration. From a cost perspective, configurations are good, and customizations are expensive, but it isn't as straightforward as that, as you'll see in this chapter.

As the world sees more low-code, no-code platforms, more and more problems can be solved without having to open a development environment. That makes software implementations faster, but it certainly can't solve all the problems you are likely facing.

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