September 2015
Beginner
512 pages
9h 13m
English
Content preview from Model Business Letters, Emails and Other Business Documents, 7th Edition
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Goodwill messages
One of the most important functions of all communications is to create good business relations. Many managers and executives take the opportunity to send goodwill messages on various occasions such as:
| apologies | unwelcome news | sympathy | welcome |
| promotion | congratulations | death | special award |
| thanks | condolence | appreciation | wedding |
Every opportunity should be taken to write goodwill messages. They are appreciated by customers and colleagues and are very good for business. For little cost and effort, they not only strengthen existing relationships but may also create new business opportunities.
It’s essential that goodwill messages are written and sent promptly. They should be brief and to the point, always ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.