September 2015
Beginner
512 pages
9h 13m
English
Content preview from Model Business Letters, Emails and Other Business Documents, 7th Edition
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Introduction
When you are talking to someone face-to-face, you have lots of visual clues to help you – your tone of voice, gestures, movements and eye contact. It may not be fair, but in the everyday world you are judged and influenced by all these criteria, and more – even your occupation, status, height, dress and the way you look. And like it or not, it’s through the way you speak and look that you earn trust and confidence.
So, with none of these visual cues present in written communication, how do you earn trust and confidence when you write letters, reports, email messages or other business documents?
Earn trust and confidence by improving your writing style
In written communication you have to find other ways to evaluate the person ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.