September 2015
Beginner
512 pages
9h 13m
English
Content preview from Model Business Letters, Emails and Other Business Documents, 7th Edition
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Part 3
Electronic Communication
‘Computers are magnificent tools for the realisation of our dreams, but no machine can replace the human spark of spirit, compassion, love and understanding.’
Sir Louis Gerstner
The Internet has really changed the way we work, and that also means it’s changed the way we write. Let’s look at email first. Email is possibly one of the greatest inventions of our lifetime. It’s having a phenomenal effect on the way we communicate, but not always for the better! Reading, writing and managing email is taking an increasing amount of our time. However, research shows that the major cause of email stress is not its volume, but its inappropriate use as a communication tool.
More of us are using email to stay in touch ...
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