Chapter 23. Developing trust in global virtual teams
The problem
âHello Ed, howâs the new role going?â
âHi John, it could be better. You remember how excited I was to be asked to be a manager with a team from all over the world? Well, I just donât feel weâre making enough progress.â
âSo, whatâs happening?â
âItâs more a case of what isnât happening. Theyâre all good people, but they just donât seem to trust each other. I end up not trusting any of them and feel I have to manage every minor detail. Iâve got people in Bangalore, Beijing, Paris, and Denver. What with the distance and time zone issues, I wonder if we can ever gain a high level of trust.â
âSounds tough. Have you ...
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