December 2014
Intermediate to advanced
217 pages
10h 12m
English
Content preview from Organizational Change and Development by Pearsona
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Organizational Effectiveness and Change 31
individuals is to confront them with their reaction and draw them out so that they can identify the
concerns that need to be addressed.
Another reaction to change is disidentication. Individuals reacting in this way feel that their iden-
tity has been threatened by the change, and they feel vulnerable. Often, they cling to a past procedure
because they had a sense of mastery over it. When employees are allowed to participate, they are more
committed to the change. Another strategy for managing resistance is providing empathy and support to
employees who have trouble dealing with change.
Disenchantment ...
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