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Organizational Change and Development by Pearsona
book

Organizational Change and Development by Pearsona

by Kumkum Mukherjee
December 2014
Intermediate to advanced
217 pages
10h 12m
English
Pearson India
Content preview from Organizational Change and Development by Pearsona
VERSO OPENER ONLY
Chapter
8
Process of Employee
Empowerment
Opening Case: The Valour of Employees that Saved Lives
on a Day of Carnage
On 26 November 2008, during a high-profile corporate dinner party thrown at the second floor
banquet hall of the Taj Mahal Palace Hotel in Mumbai, a young manager in charge of the party and
her staff heard some gunshots. They initially thought that probably the sounds were coming from
the crackers bursting at a nearby weeding, but soon they realized that something was terribly
wrong. They realized that those were gunshots of the terrorists that had stormed into the Taj hotel.
Sensing trouble, the manager and the staf ...
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ISBN: 9789332559110