December 2014
Intermediate to advanced
217 pages
10h 12m
English
Content preview from Organizational Change and Development by Pearsona
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Conflict and Negotiation inOrganization 57
FUNCTIONAL AND DYSFUNCTIONAL CONFLICT
Conict is everywhere, be it within ourselves or when we are with other people. It may be seen as an
inevitable entity of life. However, not all conicts are bad! Though initially it may sound like an oxymo-
ron, certain conicts can indeed be beneciary for the organization. For example, instead of being just
‘yes men’, if organizational members choose to disagree, this will help generate ideas and bring in fresh
air into the organization. Thus, in an organization, the goal of the management should not be to eliminate
all types of conicts! The effect of conict ...
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