
Process of Employee Empowerment 119
DEFINITION OF EMPLOYEE EMPOWERMENT
Employee empowerment is dened as allowing the employ-
ees more discretion, that is, more power, authority, respon-
sibility, resource and freedom to take decisions as well
as solving work-related problems. Rephrased differently,
empowerment refers to the process of providing greater
autonomy through sharing relevant information and provi-
sion of control over performance.
CHARACTERISTICS OF EMPLOYEE EMPOWERMENT
Some of the typical criteria of empowerment are perceived control over the work situation, self-efcacy
or competence, sense of purpose and the meaningfulness of ...