R EPEATA BILI T Y
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business. First, we expose them to as many of our tools
of DBS as we possibly can in a very practical way—
not in a classroom. We take the leadership team for
weeks to see our factories, go into our labs, sit in on
management team meetings, and to sense and smell
the rigor and repeatable discipline in ways that cannot
be described in a document. We then have them do
hands-on kaizen work—sometimes in the factory or
sometimes in another part of the business—in order
to begin to absorb the tools, culture, and unifying
vocabulary fully.
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Second, we insist that within the first one hundred
days we have a shared strategic plan for the business fol-
lowing the very specific blueprint