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Repeatability
book

Repeatability

by Chris Zook, James Allen
February 2012
Intermediate to advanced
256 pages
6h 41m
English
Harvard Business Review Press
Content preview from Repeatability
R EPEATA BILI T Y
92
you can find lists all over the place in business that mas-
querade as core principles. Even Enron—perhaps the most
vilified company of its generation—claimed to have state-
ments of values, including phrases like these: “We treat others
as we would like to be treated ourselves . . . we do not tolerate
abusive or disrespectful treatment. Ruthlessness, callous-
ness, and arrogance don’t belong here.”
7
But these imposters
are not what we are talking about. So how can you make sure
that your nonnegotiables are not ineffective, and even ironic,
like those at Enron? Here are seven characteristics of effective
nonnegotiables.
Connect to Frontline Actions
The most important pillars of your strategy obviously need to
be ...
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Publisher Resources

ISBN: 9781422143704