May 2003
Intermediate to advanced
720 pages
21h 14m
English
I have touched on quite a few critical and otherwise important roles necessary to keep your SAP project moving forward. To give you a sense of how all of this fits together, though, including what an SAP Technical Support Organization might actually look like for different-sized customer environments at this stage of the project plan, I assembled the following real-world scenarios. Each is real in the sense that the organizations described in the next few sections are bona fide SAP installations. However, I have taken the liberty to augment specific areas to either make a point or to streamline very large organizations, and have also changed other entities or telltale bits of organizations to ensure that ...
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