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SAP Planning: Best Practices in Implementation by George W. Anderson

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An Overview of Change Management

At this point in your SAP implementation, your solution vision has materialized in front of you—the SAP Data Center and quite a number of SAP instances are finally running, and the development team is making solid progress by now. Your SAP Technical Support Organization is busy planning for the production phase, too. All of this activity is at serious risk, though, if you do not give attention to the process of managing change. Addressing change management or change control—the terms are interchangeable—is “just another critical cog” in the machine we call SAP. As with any enterprise or mission-critical system or application, how an organization manages changes to that system must be defined. Thus, before we take ...

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