About the Authors
Kathy O. Roper, CFM, LEED AP, IFMA Fellow, is associate professor in the Georgia Tech School of Building Construction and serves as director of the Master of Science program's Integrated Facility Management track. She is cofounder and coeditor of the International Journal of Facility Management, as well as coauthor of the third edition of The Facility Management Handbook. An International Facility Management Association Certified Facility Manager, she was awarded an IFMA Fellow, the association's highest recognition of service and lifetime achievement. She lives in Atlanta.
Richard P. Payant, DBA, CFM, CPE, CHS, LEED GREEN ASSOCIATE, served as director of Facilities Management at Georgetown University for 22 years. He is the ...
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