The Facility Management Handbook, 4th Edition

24

Maintenance and Repair

Pulse Points

• The facility manager needs to educate upper management about the cost of ownership, so that management understands the importance of maintenance and repair funding. Otherwise, the facility manager will always be in a reactive mode.
• A company should budget 2 to 4 percent of the replacement value of its facilities for annual maintenance and repair.

In 1989–1990, the National Research Council conducted a study of the maintenance of public buildings in North America. The resulting report focused on the failure to maintain and repair our inventory of public buildings, and made the following recommendations, which are still valid today:

1. Agencies should make qualified staff and managers specifically responsible ...