Preventing Defects Is Good for Business

It is to an organization’s advantage to measure and improve the software development process by using economic benefit as the means to gauge the efficacy of the engineering system. Comprehending the connection between the engineering system and the balance sheet is vital. Few organizations know the actual cost to develop and maintain software; organizations may go years without understanding the benefits and costs of various activities in the development process. For example, although a company may understand the concepts of budget and headcount, often it does not know the cost of repairing defects at various phases in the development process or the actual lifetime cost of a software feature. Some organizations ...

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