October 2007
Beginner to intermediate
480 pages
14h 16m
English
Content preview from The Practical Guide to Defect Prevention
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Staffing for Success
Staffing a root cause analysis effort can include a number of different people and teams, including those named in Figure 11-2 (later). Each party plays a different role in the RCA study process, as mentioned throughout this chapter. Although the specific makeup of the RCA team may vary dramatically, from a single engineer or researcher to an entire team, the role of an RCA analyst is critical to success, regardless of how the effort is organized.
The Role of the RCA Study Analyst
The use of an analyst or team of analysts conducting an RCA study can be implemented a number of different ways. In some cases, the organization may dedicate a formal, full-time team to administer a study and implement the corrective actions. ...
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