October 2007
Beginner to intermediate
480 pages
14h 16m
English
Content preview from The Practical Guide to Defect Prevention
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Phases of an RCA Study
An RCA study is an effort to find preventive techniques to eradicate a single defect or an entire class of defects. A root cause analysis can be performed in a number of different ways, but RCA studies typically map to six distinct steps or phases (see Figure 11-1):
1. | Event identification
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2. | Data collection
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3. | Data analysis and assessment
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4. | Corrective actions
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5. | Inform and apply
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6. | Follow-up, measurement, and reporting
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A formal root cause study includes the six distinct phases; however, less-formal studies are still effective and may contain ...
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