December 2002
Intermediate to advanced
848 pages
20h 22m
English
Content preview from The Six Sigma Handbook, Revised and Expanded, 2nd Edition
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18.1. BUSINESS PROCESS CONTROL PLANNING
The project has finished successfully! Or has it? You've met the project's goals and the customer and sponsor have accepted the deliverables. But don't be too hasty to declare victory. The last battle is yet to be fought. The battle against creeping disorder, the battle against entropy. That battle to assure that the gains you made are permanent.
18.1.1. How will we maintain the gains made?
All organizations have systems designed to assure stability and to protect against undesirable change. Often these systems also make it more difficult to make beneficial change; perhaps you encountered an example or two while pursuing your Six Sigma project! Still, once you've created an improved business system these ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.