December 2002
Intermediate to advanced
848 pages
20h 22m
English
Content preview from The Six Sigma Handbook, Revised and Expanded, 2nd Edition
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5.4. OTHER SELF-MANAGED TEAMS
In addition to process-improvement teams and work groups, there are many other types of teams and groups involved to some extent in Six Sigma. Self-managed teams are a way to reintegrate work and flatten the management hierarchy. If properly implemented and managed, the result can be improved quality and productivity. If poorly implemented and managed, the result can be added problems.
Self-managed teams are often given some of the responsibilities that, in traditional organizations, are reserved to management. This includes the authority to plan and schedule work, hiring, performance assessment, etc. This is essentially a reversal of over 90 years of scientific management. While difficult to implement successfully, ...
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