December 2002
Intermediate to advanced
848 pages
20h 22m
English
Content preview from The Six Sigma Handbook, Revised and Expanded, 2nd Edition
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Chapter 6. Selecting and Tracking Six Sigma Projects[]
[] Some of the material in this chapter is from The Six Sigma Project Planner, by Thomas Pyzdek. ©2003 by McGraw-Hill.
The best Six Sigma projects begin not inside the business but outside it, focused on answering the question: How can we make the customer more competitive? What is critical to the customer's success? Learning the answer to that question and learning how to provide the solution is the only focus we need.
—Jack Welch, CEO, General Electric
This chapter covers the subject of Six Sigma project selection. Project management, monitoring, results capture, and lessons learned capture and dissemination are discussed in Chapter 15. Projects are the core activity driving change in the ...
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