Roaming Profiles

One benefit of the centralized authentication of Windows NT domains is that a user can log on from more than just one computer. To help users feel more “at home” when logged on at a computer other than their usual one, Microsoft has added the ability for users’ personal settings to “roam” from one computer to another.

All Windows versions can be configured individually for each user of the computer. Windows NT/2000/XP supports the ability to handle multiple user accounts, and Windows 95/98/Me can be configured for use by multiple users, keeping the configuration settings for each user separate. Each user can configure the computer’s settings to her liking, and the system saves these settings as the user’s profile, such that upon logging on to the system, the user is presented with her familiar desktop.

Some of the settings, such as folder options or the image used for the desktop background, are held in the registry. Others, including the documents and folders appearing on the desktop and the contents of the Start menu, are stored as folders and files in the filesystem.

When the profile is stored on the local system, it is called a local profile . On Windows NT, local profiles are stored in C:\winnt\profiles. On Windows 2000/XP, they can be found in C:\Documents and Settings. On Windows 95/98/Me, when configured for a single user (the default case), the local profile is scattered in places such as the registry and directories such as C:\Windows\Desktop and C:\Windows\Start Menu. When Windows 95/98/Me is configured for multiple users, the local profile of the preexisting user is moved to a folder in C:\Windows\Profiles that has the same name as the user, and any users that are subsequently added to the computer have their local profiles created in that directory as well. You can browse through the local profiles to see their structure—each has a registry file (USER.DAT for Windows 95/98/Me and NTUSER.DAT for Windows NT/2000/XP) and some folders that contain shortcuts and documents.

A roaming profile is a user profile that is stored on a server and “follows” its owner around the network so that when the user logs on to the domain from another computer, his profile is downloaded from the server and his familiar desktop appears on that computer as well.

Warning

Samba can support roaming profiles, and it is a fairly simple matter to configure it for them. However, this is one feature that we recommend you do not use, at least until you are sure you understand roaming profiles well and are very confident that you can implement them with no harm incurred. If you want to (or are required to) implement roaming profiles for your Windows clients, we suggest you first set up a small domain with a Samba server and a few Windows clients exclusively for the purposes of research and testing. Under no circumstances should you attempt to implement roaming profiles in a careless or frivolous manner.

How Roaming Profiles work

We will start out by explaining to you how roaming profiles work when set up correctly. You will need a clear understanding of them to tell the difference between when they are working as they are designed and when they are not. In addition, roaming profiles can be a source of confusion for your users in many ways, and you should know how to detect when a problem with a client is related to roaming profile function or dysfunction.

Tip

A definitive source of documentation on Windows NT roaming profiles is the Microsoft white paper Implementing Policies and Profiles for Windows NT 4.0 , which can be found at http://www.microsoft.com/ntserver/techresources/management/prof_policies.asp.

During the domain logon process, the roaming profile is copied from the domain controller and used as a local profile during the user’s logon session. When the user logs off the domain, the local profile is copied back to the domain controller and stored as the new roaming profile. When the local profile is changed, the server does not receive an update until the user logs off the domain or shuts down or reboots the client. The client does not send an update to the server during the logon session, and a client does not receive an update of a setting changed on another client during a logon session. When the user does log off, changes in the configuration settings in the local profile are sent to the server, and the updates of the roaming profile are available for the next logon session.

This simple behavior can lead to unexpected results when users are logged on to the domain on more than one client at a time. If a user makes a change to the configuration settings on one client and then logs off, the settings can result in the roaming profile being modified accordingly. But the next client that logs off might cause those changes to be overwritten, and if so, the settings from the first client will be lost. The behavior of different Windows versions varies with regard to this, and we’ve seen a wide variety of behaviors—not always in alignment with Microsoft’s documentation or even working the same way on separate occasions. Sometimes Windows will refuse to overwrite a profile, perhaps giving an “access denied” error, and at other times it will seem to work while producing odd side effects. A common source of confusion is what happens if a file is added to or deleted from the desktop, which is by default configured to be part of the profile. A deleted file might later reappear, and it is even possible for a file to irrecoverably disappear without warning (on Windows 95/98). Or maybe a file that is added to the desktop on one client never gets added to the roaming profile and fails to propagate to other clients. This behavior is somewhat improved on Windows 2000/XP, which attempts to merge items into the profile that are added on concurrently logged-on clients.

One factor that comes into play is that Windows compares the timestamps of the local and roaming profiles and can refuse to overwrite a roaming profile if it is newer than the local profile on the client, or vice versa. For this reason, it is important to keep the clocks of the Windows clients and the Samba PDC synchronized. We have already shown you how to do this, using the net time \\ server /set /yes command in the logon script.

Even when the server and clients are correctly configured, a number of things that can happen make things seem “broken.” The most common occurrence is that some shortcuts on clients other than the one that created the roaming profile will not work. These shortcuts can exist on the desktop or as items in the Start menu. This behavior is a result of applications or files that exist on one computer but not others. Windows will display these shortcuts, but if they appear on the desktop, they will have a generic icon and will bring up an error message if a user double-clicks them.

Tip

Because profiles can and usually do include the contents of the desktop and other folders, it is possible for the roaming profile to grow to a huge size due to actions of a user, such as creating new files on the desktop or copying files there. By default, Internet Explorer keeps its disk cache in the Temporary Internet Files folder in the profile and has been known to populate this directory with thousands of files. This can result in a huge roaming profile that causes network congestion and very large delays while users are logging on to the domain. (A fix for this can be found in article Q185255 in the Microsoft Knowledge Base.)

One behavior we’ve seen a few times is that if, for some reason (e.g., a network error or misconfiguration), the roaming profile is not available during the logon process, Windows will use the local profile on the client instead. When this happens, the user might receive an unfamiliar profile, and all the benefits of roaming profiles are lost for that logon session.

Configuring Samba for Roaming Profiles

In an ideal world, different Windows versions would share the same roaming profile, allowing users to log on to the domain from any Windows client system, ranging from Windows 95 to Windows XP, and enjoy their familiar settings. It would even be possible to be logged on concurrently from multiple clients, and a change made to the profile on any of them would quickly propagate to all the others. Settings in a roaming profile made on a client that didn’t apply to another would be handled sanely.

Unfortunately, this scenario does not work in reality, and it is important to maintain separate roaming profiles to prevent different Windows versions from using or modifying a roaming profile created by, and/or in use by, another version.

We do this by using configuration file variables to point to different profile directories. If you look at Table B-1 in Appendix B, which shows the variables that can be used, you might be tempted to use the %a variable, which is replaced by the name of the operating system the client is running. However, this does not work because all of Windows 95/98/Me will be seen as the same operating system, and likewise for Windows 2000/XP. So, we use %m to get the NetBIOS name of the client, and combine that with a symbolic link to point to the directory containing the profile for the Windows version that particular client is running.

Our additions to smb.conf that appeared earlier in this chapter included the two lines:

logon path = \\%L\profiles\%u\%m
logon home = \\%L\%u\.win_profile\%m

The first line specifies where the roaming profiles for Windows NT/2000/XP clients are kept, and the second line performs the same function for Windows 95/98/Me clients. In both cases, the location is specified as a UNC, but logon path (for Windows NT/2000/XP) is specified relative to the [profiles] share, while logon home (for Windows 95/98/Me) is specified relative to the user’s home directory. This is done to comply with Samba’s emulation of Windows NT/2000 PDC behavior.

The logon home UNC must begin by specifying the user’s home directory, which in our previous example would be \\%L\%u. The variable %L expands to the NetBIOS name of the server (in this case, toltec), and %u expands to the name of the user. This must be done to allow the command:

C:\>net use h: /home

to function correctly to connect the user’s home directory to drive letter H: on all Windows clients. (The drive letter used for this purpose is defined by logon drive.) We add the directory .win_profile to the UNC to put the Windows 95/98/Me roaming profile in a subdirectory of the user’s home directory.

Warning

Note that in both logon path and logon home, we absolutely avoid making the profile directory the same as the user’s home directory, and the directory that contains the profile is not used for any other purpose. This is because when the roaming profile is updated, all directories and files in the roaming-profile directory that are not part of the roaming profile are deleted.

In the logon path line in smb.conf, we use %u to put the profiles directory in a subdirectory in the [profiles] share, such that each user gets her own directory that holds her roaming profiles.

We define the [profiles] share like this:

[profiles]
    writable = yes
    create mask = 0600
    directory mask = 0700
    browsable = no
    path = /home/samba-ntprof

The first four parameters in the previous share definition specify to allow roaming profiles to be written with the users’ permissions, to create files with read and write permissions for the owner, and to create directories with read, write, and search permissions for the owner and no access allowed for other users. As with the [netlogon] share, we set browsable = no so that the share will not show up on the clients in Windows Explorer.

We’ve decided to put our Windows NT/2000/XP profiles in /home, the default location of the home directories on Linux. This will make it simple to include the roaming profiles in backups of the home directories. You can use another directory if you like.

Notice that in both logon path and logon home, the directory we specify ends in %m, which Samba replaces with the NetBIOS name of the client. We are using the client’s computer name to identify indirectly which version of Windows it is running.

Initially, the directories you specify to hold the roaming profiles will be empty and will become populated as clients log off for the first time. (Samba will even create the directories if they do not already exist.) At first, the directories will simply contain profiles that are identical to the clients’ local profiles, and we highly recommend that you make a backup at this point before things get complicated. A listing of the roaming profile directory for user iman, after she has logged off from Windows 98 clients mixtec and pueblo and Windows Me clients huastec and navajo, might look something like the following:

$ ls -l /home/iman/.win_profile
total 4
drwx------    6 iman      iman          4096 Dec  8 18:09 huastec
drwx------    9 iman      iman          4096 Dec  7 03:47 mixtec
drwx------   11 iman      iman          4096 Dec  7 03:05 navajo
drwx------   11 iman      iman          4096 Dec  7 03:05 pueblo

If things were left like this, the clients would not share their roaming profiles, so next we change from using separate directories to having symbolic links point to common directories:

# mv mixtec Win98
# mv navajo WinMe
# rm huastec pueblo
# ln -s Win98 pueblo
# ln -s WinMe huastec
# chown iman:iman *
# ls -l /home/iman/.win_profile
total 6
lrwxrwxrwx    1 iman      iman             5 Nov 16 01:40 huastec -> WinMe
lrwxrwxrwx    1 iman      iman             5 Nov 16 01:40 mixtec -> Win98
lrwxrwxrwx    1 iman      iman             5 Nov 21 17:24 navajo -> WinMe
lrwxrwxrwx    1 iman      iman             5 Nov 23 01:16 pueblo -> Win98
drwx------    9 iman      iman          4096 Dec  7 03:47 Win98
drwx------   11 iman      iman          4096 Dec  7 03:05 WinMe

Now when iman logs on to the domain from either Windows 98 system, the client from which she is logging on will get the profile stored in the Win98 directory (that started out as her local profile on mixtec). This works likewise for the Windows Me clients.

To show a more complete example, here is a listing of a fully operational Windows 95/98/Me profiles directory:

$ ls -l /home/jay/.win_profile
total 12
lrwxrwxrwx    1 jay      jay             9 Nov 16 22:14 aztec -> /home/jay
lrwxrwxrwx    1 jay      jay             5 Nov 16 01:40 hopi -> Win95
lrwxrwxrwx    1 jay      jay             5 Nov 16 01:40 huastec -> WinMe
lrwxrwxrwx    1 jay      jay             5 Nov 16 01:38 maya -> Win98
lrwxrwxrwx    1 jay      jay             5 Nov 16 01:40 mixtec -> Win98
lrwxrwxrwx    1 jay      jay             5 Nov 21 17:24 navajo -> WinMe
lrwxrwxrwx    1 jay      jay             5 Nov 23 01:16 pueblo -> Win98
lrwxrwxrwx    1 jay      jay             5 Nov 22 02:06 ute -> Win95
drwx------    6 jay      jay          4096 Dec  8 18:09 Win95
drwx------    9 jay      jay          4096 Dec  7 03:47 Win98
drwx------   11 jay      jay          4096 Dec  7 03:05 WinMe
lrwxrwxrwx    1 jay      jay             5 Nov 21 22:48 yaqui -> Win98
lrwxrwxrwx    1 jay      jay             9 Nov 16 22:14 zuni -> /home/jay

Again, the computer name of each client exists in this directory as a symbolic link that points to the directory containing the actual roaming profile. For example, maya, a client that runs Windows 98, has a symbolic link named maya to the Win98 directory. A listing of Win98 shows:

$ ls -l Win98
total 148
drwxr-xr-x    3 jay      jay          4096 Nov 23 01:30 Application Data
drwxr-xr-x    2 jay      jay          4096 Nov 23 01:30 Cookies
drwxr-xr-x    3 jay      jay          4096 Dec  7 03:47 Desktop
drwxr-xr-x    3 jay      jay          4096 Nov 23 01:30 History
drwxr-xr-x    2 jay      jay          4096 Nov 23 01:30 NetHood
drwxr-xr-x    2 jay      jay          4096 Dec  7 03:47 Recent
drwxr-xr-x    3 jay      jay          4096 Nov 23 01:30 Start Menu
-rw-r--r--    1 jay      jay        114720 Dec  7 03:46 USER.DAT

The contents of the Win95 and WinMe directories appear similar and contain roaming profiles that work exactly as they should on their respective operating systems.

Notice in the previous listing that aztec and zuni are symbolic links to /home/jay. We’ve cautioned you never to configure a roaming profile directory to be a user’s home directory, but this is to handle something different. The clients aztec and zuni are Windows XP systems, which handle logon home differently than other versions of Windows. We have set logon home = \\%L\%u\.win profile, and all versions of Windows except for Windows XP strip off everything after \\%L\%u and correctly locate the home directory—in this case, /home/jay. Windows XP uses the full UNC, so we simply add a symbolic link to redirect it to the correct directory to get the net use H: /home command to work as it should. The roaming profiles for Windows XP systems are not affected by this and are kept with the other roaming profiles in the Windows NT/2000/XP family, as shown in this listing:

$ ls -l /home/samba-ntprof/jay
total 16
lrwxrwxrwx    1 jay      jay             5 Nov 20 03:45 apache -> Win2K
lrwxrwxrwx    1 jay      jay             5 Nov 13 12:35 aztec -> WinXP
lrwxrwxrwx    1 jay      jay             5 Nov 13 12:34 dine -> WinNT
lrwxrwxrwx    1 jay      jay             5 Nov 24 03:44 inca -> Win2K
lrwxrwxrwx    1 jay      jay             5 Nov 13 12:34 pima -> Win2K
drwx------   13 jay      jay          4096 Dec  3 15:24 qero
drwx------   13 jay      jay          4096 Dec  1 20:31 Win2K
drwx------   12 jay      jay          4096 Nov 30 17:04 WinNT
drwx------   13 jay      jay          4096 Nov 20 01:23 WinXP
lrwxrwxrwx    1 jay      jay             5 Nov 20 06:09 yavapai -> WinXP
lrwxrwxrwx    1 jay      jay             5 Nov 13 12:34 zapotec -> Win2K
lrwxrwxrwx    1 jay      jay             5 Nov 13 12:35 zuni -> WinXP

As you can see, we are using a similar method for the Windows NT/2000/XP roaming profiles. In the listing, qero is not a symbolic link, but rather a directory that holds the roaming profile for qero, a Windows 2000 client that has recently been added. We had not created a symbolic link called qero before installing Windows 2000, so when jay logged off for the first time, Samba created a directory named qero and copied the roaming profile received from the client to the new directory. Because this is a separate directory from Win2K, which all other Windows 2000 clients are using to share their roaming profiles, the roaming profile for qero works like a local profile, except that it is stored on the primary domain controller.

This might seem like an odd thing to do, but it has some purpose. Sometimes you might wish to isolate a client in this manner, especially while the operating system is being installed and initially configured. Remember, if that client, with its default local profile, is logged off the domain, the local profile will be written to the roaming profile directory. If the client were using the shared roaming profile directory, the effect could be undesirable, to say the least. Using our method, the qero directory can later be renamed to make it into an archival backup, or it can just be deleted. Then a new symlink named qero can be created to point to the Win2K directory, and qero will share the roaming profile in Win2K with the other Windows 2000 clients.

An alternative method is simply to create the symbolic links before the clients are added to the network. After you become more comfortable with the way roaming profiles work, you might find this method to be simpler and quicker.

Again, we urge you to be careful about letting different versions of Windows share the same roaming profile. The method of configuring roaming profiles we’ve shown you here allows you to test a configuration for a few clients at a time without affecting your whole network of clients. For example, we could install a small number of Windows 2000 and Windows XP systems in the domain for testing purposes and then create symlinks for them that point to a directory called Win2KXP to find out if sharing roaming profiles between our Windows 2000 and Windows XP systems meets our expectations. The Win2KXP directory could be created as an empty directory, in which case it would have a roaming profile written to it by the first of the clients to log off. Or, Win2KXP could simply be a renamed roaming profile directory that was created by one of the clients when it was added to the domain.

Configuring Windows 95/98/Me for Roaming Profiles

For roaming profiles to work on Windows 95/98/Me clients, all you need to do is change one setting to allow each user to have a separate local profile. This has the side effect of enabling roaming profiles as well.

Open the Control Panel and double-click the Passwords icon to open the Passwords Properties dialog box. Click the User Profiles tab, and the dialog box will appear as shown in Figure 4-12.

The Windows 98 Passwords Properties dialog

Figure 4-12. The Windows 98 Passwords Properties dialog

Click the button labeled “Users can customize their preferences and desktop settings.” In the User profile settings box, you can check the options you prefer. When done, click the OK button and reboot as requested. During this first reboot, Windows will copy the local profile data to C:\windows\profiles but will not attempt to copy the roaming profile from the server. The next time the system is shut down, the local profile will be copied to the server, and when Windows reboots, it will copy the roaming profile from the server.

Configuring Windows NT/2000/XP for Roaming Profiles

Roaming profiles are enabled by default on Windows NT/2000/XP. In case you would like to check or modify your settings, follow these directions.

Make sure you are logged in to the local system as Administrator or another user in the Administrators group. Open the Control Panel and double-click the System icon. On Windows NT/2000, click the User Profiles tab, or on Windows XP, click the Advanced tab and then the Settings button in the User Profiles box. You should see the dialog box in Figure 4-13.

The Windows 2000 System Properties, User Profiles tab

Figure 4-13. The Windows 2000 System Properties, User Profiles tab

Notice in the figure that there are two entries for the username jay. The entry ZAPOTEC\jay refers to the account on the local system, and METRAN\jay refers to the domain account. Recall that when a user logs on, a drop-down menu in the dialog box allows him to log on to a domain or log in to the local system. When jay logs in to the local machine, only the local profile is used. When logged on to the domain, the configuration shown will use the roaming profile. To switch a user’s profile type for a domain logon account, click the account name to select it, then click the Change Type... button near the bottom of the dialog box. The Change Profile Type dialog box will appear. Click the radio button for either roaming or local profile, and then click the OK buttons for each dialog box.

Mandatory Profiles

With a simple modification, a roaming profile can be made into a mandatory profile, which has the quality of being unmodifiable by its owner. Mandatory profiles are used in some computing environments to simplify administration. The theory is that if users cannot modify their profiles, less can go wrong, and it is also possible to use the same standardized profile for all users.

In practice, some issues come up. Because the users can still modify the configuration settings in their local profile during their logon session, confusion can result the next time they log on to the domain and discover their changes have been “lost.” If the user of a client reinstalls an application in a different place, the shortcuts to the program on the desktop, in the Start menu, or in a Quick Launch bar cannot be permanently deleted. They will reappear every time the user logs back on to the domain. Essentially, a mandatory profile is a roaming profile that always fails to update to the server upon logging off!

Another complication is that different versions of Windows behave differently with mandatory profiles. If a user who has a mandatory profile creates a new file on her desktop, the file might be missing the next time the user logs off and on again or reboots. Some Windows versions preserve desktop files in the local profile (even if the file does not exist in the mandatory profile), whereas others do not.

To change a roaming profile to a mandatory profile, all you have to do is rename the .dat file in the roaming profile directory on the server to have a .man extension instead. For a Windows 95/98/Me roaming profile, you would rename USER.DAT to USER.MAN, and for a Windows NT/2000/XP roaming profile, you would rename NTUSER.DAT to NTUSER.MAN. Also, you might want to make the roaming-profile directory and its contents read-only, to make sure that a user can’t change it by logging into his Unix user account on the Samba host system.

If you want to have all your users share a mandatory profile, you can change the definitions of logon path and logon home in your smb.conf file to point to a shared mandatory profile on the server and adjust your directory structure and symbolic links accordingly. For example, logon path and logon home might be defined like this:

logon path = \\%L\profiles\%m
logon home = \\%L\%u\.win_profile\%m

Notice that we’ve removed the %u part of the path for logon path, and we would also change the directory structure on the server to do away with the separation of the profiles by username and have just one profile for each Windows NT/2000/XP version.

We cannot use the same treatment for logon home because it is also used to specify the home directory. In this case, we would change the symbolic links in each user’s .win_profile directory to point to a common mandatory profile directory containing the mandatory profiles for each of Windows 95/98/Me. Again, check the ownership and permissions on the files in the directory, and modify them if necessary to make sure a user can’t modify any files by logging into her Unix account on the Samba host system.

Logon Script and Roaming-Profile Options

Table 4-1 summarizes the options commonly used in association with Windows NT domain logon scripts and roaming profiles.

Table 4-1. Logon-script options

Option

Parameters

Function

Default

Scope

logon script

string (MS-DOS path)

Name of logon script batch file

None

Global

logon path

string (UNC server and share name)

Location of roaming profile

\\%N\%U\profile

Global

logon drive

string (drive letter)

Specifies the logon drive for a home directory

Z:

Global

logon home

string (UNC server and share name)

Specifies a location for home directories for clients logging on to the domain

\\%N\%U

Global

logon script

This option specifies a Windows batch file that will be executed on the client after a user has logged on to the domain. Each logon script should be stored in the root directory of the [netlogon] share or a subdirectory. This option frequently uses the %U or %m variables (user or NetBIOS name) to point to an individual script. For example:

[global]
    logon script = %U.bat

will execute a script based on the username. If the user who is connecting is fred and the path of the [netlogon] share maps to the directory /export/samba/netlogon, the script should be /export/samba/netlogon/fred.bat. Because these scripts are downloaded to the client and executed on the Windows side, they must have MS-DOS-style newline characters rather than Unix newlines.

logon path

This option specifies the location where roaming profiles are kept. When the user logs on, a roaming profile will be downloaded from the server to the client and used as the local profile during the logon session. When the user logs off, the contents of the local profile will be uploaded back to the server until the next time the user connects.

It is often more secure to create a separate share exclusively for storing user profiles:

[global]
    logon path = \\hydra\profile\%U

For more information on this option, see Section 4.5 earlier in this chapter.

logon drive

This option specifies the drive letter on a Windows NT/2000/XP client to which the home directory specified with the logon home option will be mapped. Note that this option will work with Windows NT/2000/XP clients only. For example:

[global]
    logon drive = I:

You should always use drive letters that will not conflict with fixed drives on the client machine. The default is Z:, which is a good choice because it is as far away from A:, C:, and D: as possible.

logon home

This option specifies the location of a user’s home directory for use by the MS-DOS net commands. For example, to specify a home directory as a share on a Samba server, use the following:

[global]
    logon home = \\hydra\%U

Note that this works nicely with the [homes] service, although you can specify any directory you wish. Home directories can be mapped with a logon script using the following command:

C:\>net use i: /home  

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