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Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)
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Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

by Robert S. Kaplan, David P. Norton
December 2015
Intermediate to advanced
1412 pages
39h 22m
English
Harvard Business Review Press
Content preview from Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

Preface

THE ORIGINS OF THIS BOOK can be traced back to 1990 when the Nolan Norton Institute, the research arm of KPMG, sponsored a one-year multicompany study, “Measuring Performance in the Organization of the Future.” The study was motivated by a belief that existing performance-measurement approaches, primarily relying on financial accounting measures, were becoming obsolete. The study participants believed that reliance on summary financial-performance measures were hindering organizations’ abilities to create future economic value. David Norton, CEO of Nolan Norton, served as the study leader and Robert Kaplan as an academic consultant. Representatives from a dozen companies1—manufacturing and service, heavy industry and high-tech—met bi-monthly ...

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Publisher Resources

ISBN: 9781633691803