December 2015
Intermediate to advanced
1412 pages
39h 22m
English
book
Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)
by Robert S. Kaplan, David P. Norton
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CHAPTER SIX
PLAN OPERATIONS
Align Process Improvement Programs
MANY ORGANIZATIONS have achieved one-time performance breakthroughs without the use of a formal management system. Charismatic leadership and the art of management are powerful and frequently effective forces. Performance that depends on the power of individual leaders, however, is generally not sustainable over the long term. Unless an organization links its strategy to its governance and operational processes, it won’t be able to sustain its successes.
Figure 6-1 shows the positioning of the process that links strategy to operations within our comprehensive closed-loop management system. Figure 6-2 describes the two key subprocesses used to accomplish this linkage. The first subprocess ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.