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Designed for Use, 2nd Edition
book

Designed for Use, 2nd Edition

by Lukas Mathis
April 2016
Intermediate to advanced
325 pages
9h 24m
English
Pragmatic Bookshelf
Content preview from Designed for Use, 2nd Edition

Problems with Personas

The goal of using personas is to make the design process more human-centered. But be aware that there are a number of problems with this.

Personas can be too elastic. Since personas are essentially imaginary people, they can’t defend themselves. As a result, they can sometimes reinforce predetermined conclusions: if you’re using imaginary people as your target audience, you can always come up with an imaginary scenario that validates whatever opinions you currently hold.

Personas give the impression of being human-centered without anyone having to interact with actual humans. They can be a fig leaf used to cover up a design process that is not human-centered at all. Personas can absolve designers from actually doing any ...

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Publisher Resources

ISBN: 9781680501902Errata Page