April 2016
Intermediate to advanced
325 pages
9h 24m
English
Content preview from Designed for Use, 2nd Edition
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
Start your free trial
Allow Things to Exist in Multiple Places
Keep in mind that hierarchies don’t have to be strict: things don’t have to be in exactly one place inside the hierarchy. You can give users several paths that lead to the same result. This is sometimes called a polyhierarchical classification. Here’s an example:
In the previous chapter, I mentioned that some users who experience problems with their computers might start by searching the website for their exact laptop model. Others may prefer to go directly to the Support section of the website to look for their laptop model. Still others may go to the Support section and start a search based on their specific ...