Designed for Use, 2nd Edition

Running the Test

When running the actual test, you basically have two choices: either meet the tester in person or do a remote test. In most situations, doing remote usability tests is a lot simpler and cheaper, and it removes some of the issues that in-person tests have.

I recommend starting by doing a few in-person tests first to get a feel for how usability tests work and to get used to interacting with testers. This is a lot easier if you can sit right there next to them.

In the next chapter, I explain how to do in-person usability testing. The chapter after that will explain how remote testing works.