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Designed for Use, 2nd Edition
book

Designed for Use, 2nd Edition

by Lukas Mathis
April 2016
Intermediate to advanced
325 pages
9h 24m
English
Pragmatic Bookshelf
Content preview from Designed for Use, 2nd Edition
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Chapter 26 Speed

When we do usability tests, one thing that often gets little attention is the product’s speed and responsiveness. Usability tests will quickly show when users don’t understand what a button label means. But they usually don’t show that your product responds too slowly. People using your product in a usability test have a different motivation for doing so than your actual customers. The people in a usability test know that they are supposed to test your product; they won’t suddenly abandon it and switch to a competitor because they grow frustrated when they have to wait.

Your real customers might. Tech investor Fred Wilson explains: ...

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Publisher Resources

ISBN: 9781680501902Errata Page