Designed for Use, 2nd Edition

It’s Your Product

The most important point is to remember that you are responsible for your product. Your customers can switch to another product if yours doesn’t suit them anymore. You can’t. You customers don’t know how popular a feature is. You do. Your customers don’t know how much work it is to support a feature and to keep it running. You do.

You are stuck with your product, so you should make sure it remains something you want to work on and can be proud of.