To walk through the life cycle of an ERP implementation, read the case on ERP implementation at
BPCL.
5
The case examines in detail the ERP implementation at BPCL. It focuses on the IT infrastruc-
ture put in place and BPCL’s IT initiatives before the ERP implementation. One can buy this case for a
nominal charge.
CASE STUDY
We will continue with RetailS that we discussed in the last chapter. We will form teams and work out
the time line as well.
The company has two sister organizations―one in Delhi and other in Dubai. This is their rst major
IT project and the company has no inhouse IT capability. Their only
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