
Business and IT Alignment 83
Mutual understanding between business and IT
Business and IT partnership
IT demonstrates leadership
CONCLUSION
IT and business must be aligned. The factors that play role in alignment are IT strategy, business strat-
egy, IT infrastructure and processes, and organizational infrastructure and business strategy. These four
components interact with each other. There are four different ways of approaching alignment depending
on the maturity level of the organization, namely—strategy execution, technology potential perspective,
competitive potential perspective and service level perspective. Success of the alig ...