Organizational issues are dealt with in sections 4.5, 4.6 and 4.7. An organization implementing an ERP
system needs a change management strategy to manage the impact on the organization. We will discuss
Lewin’s model and improvisational model of change. We will also look at a general strategy for change
management and three facilitating tools to execute the strategy. These tools are force eld analysis and
matrix of change.
4.2 PEOPLE ISSUES: ARE YOU READY FOR ERP?
An organization will need to change itself quite a bit to ensure success of ERP implementation in the
organization. The change would involve and ...
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