Fernando's Business Ethics and Corporate Governance, 3rd Edition

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Part 1

 Business Ethics

Wipro’s Ombudsprocess

On 15 August, 2003, Wipro introduced a process

called the Wipro’s Ombudsprocess. Through this pro-

cess if an employee discovers information which he or

she believes shows serious malpractice, impropriety,

abuse or wrongdoing within the organization, this in-

formation would be disclosed internally without fear

of reprisal. There are arrangements to enable this to be

done independently of line management (although in

relatively minor instances the line manager would be

the appropriate person to be informed).

According to the study carried out by the All India

Management Association (AIMA), these ...