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13

MANAGING PARTNERSHIPS AND ECOSYSTEMS

Should an organization partner to deliver its digital transformation? On this question, business leaders are deeply divided. Some argue that because digital transformation is at the core of their strategies, few (if any) components of the implementation should be outsourced. Others highlight the benefits of enlisting outside organizations: increased speed, access to key capabilities, and the quality that a capable transformation partner can bring to the transformation. So what’s the answer? Our research has found that leading digital organizations often adopt a hybrid approach. They carefully build on their internal capabilities, but also rely on trustworthy strategic partners.

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