CHAPTER

8

CHOOSING THE RIGHT DIGITAL GOVERNANCE MODEL

Getting digital governance right is key to digital transformation success, but it’s hard. The choice of governance model depends on the transformative ambitions of your organization, and for the model to work effectively, you must also take into account the underlying culture.

There’s an ongoing debate about whether to completely separate or tightly integrate a digital team with the rest of the organization. In practice, this is a false choice. In general, neither extreme leads to a positive outcome. Hybrid approaches work better. Creating a distinct digital team will provide momentum, but finding the right points of integration will facilitate the operationalization of the initiatives. ...

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