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Just Listen
book

Just Listen

by Mark Goulston, Keith Ferrazzi
March 2015
Intermediate to advanced
256 pages
5h 56m
English
AMACOM
Content preview from Just Listen

19

FROM TRANSACTION TO TRANSFORMATION

Benefit: Move a person from considering to “willing to do” by transforming a relationship from impersonal to personal.

They don’t see the sky.

—AFRICAN NATIVE WALKING THROUGH MANHATTAN

My daughter, preparing to interview with a senior manager at a Wall Street financial firm, asked me, “What question could I ask that would help me stand out from the crowd?”

An hour and a half later, she beeped me in the middle of a meeting and excitedly said, “Dad, I asked him the question you suggested, and he reacted exactly like you said he would. He glanced up toward the ceiling for a moment and said, ‘That’s a great question and something I don’t have an answer to, but should.’ He really connected with me after that.” ...

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Publisher Resources

ISBN: 9780814436479