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Just Listen by Keith Ferrazzi, Mark Goulston

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25

CLIMBING THE LADDER

The secret of getting ahead is getting started.

—AGATHA CHRISTIE, MYSTERY AUTHOR

SCENARIO: I work as a mid-level manager in a multinational corporation. I think I can go places in this company, but I’m not sure how to make people notice me. I’m about to be transferred to a different department—is there a way to impress my new boss?

Start on Day 1 by using the question I mention in Chapter 19: “What are the three things I should always do and the three things I should never do to do well in this job?” Immediately, you’ll stand out from the crowd.

Next, realize that your success depends on getting the people under you to perform—and that’s going to happen only if you communicate successfully with them. Since these people ...

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