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Just Listen by Keith Ferrazzi, Mark Goulston

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SECTION IV

FAST FIXES FOR 7 CHALLENGING SITUATIOSN

The techniques you now know are like martial arts moves: potent on their own, but even more powerful when you combine them. In the following chapters, I’ll show you examples of ways to tackle some common but hard-to-handle situations (and one scary one) using a mix of the skills you’ve learned—plus a few bonus tricks.

 

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