Importing active directory configuration items

This recipe will show you how to set up the active directory connector, which will allow you to import users, groups, and printers from your active directory forest as CIs within Service Manager.

Getting ready

Before you set up the connector you will need an account within your active directory forest that has Read permissions to the organizational units containing the items you would like to import.

How to do it...

The following steps will guide you through the process of importing data from Active Directory into the Service Manager CMDB.

  1. In the Service Manager console, navigate to Administration | Connectors.
  2. In the task pane on the right-hand side click on Create Connector and select Active Directory ...

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