Microsoft System Center 2012 Service Manager Cookbook

Creating and managing Change Management Review Activities

Review Activities in SCSM 2012 are used for approval of all the following steps and activities in a Change Request. This recipe will show how the different fields of a Review Activity can be configured.

Getting ready

To create Review Activities in a Change Request Template open the SCSM 2012 console and navigate to Library | Templates. Open the Change Request Service Pack Installation Template we created in the previous recipe.

How to do it...

To add a Review Activity in a Change Request or Change Request Template, follow these steps:

1. Click on the Activities tab in the Change Request form.
2. Click on + Activities.
3. Choose Default Review Activity in the list of templates and click on OK.
4. In the ...