Release Record Templates can be used to pre-fill information in the Release Record form. For instance, these can be a predefined Title, Description, Impact, Risk, and Priority.
This recipe will describe the steps required to create a new Release Record Template.
In the SCSM 2012 console navigate to Library | Templates.
To create a Release Record Template, follow these steps:
Release Record Service Pack Installation Template.
This template can be used for Release Records regarding deployment of Service Packs.