Creating Manual Activities for Change Management
Manual Activities in SCSM 2012 can be used to reflect the different manual steps during the Change Management process.
This recipe will show how to configure the different properties of Manual Activities in SCSM 2012.
If you closed the Change Request Form in the last recipe after creating a Review Activity, open the Change Request Template we created in the recipe before by navigating to SCSM 2012 console | Library | Templates | Change Request Service Pack Installation Template. Click on the Activities tab in the Change Request form.
If the form of the Change Request Template is still open just continue with the How to do it... section.
How to do it...
To add a Manual Activity in a Change ...