Creating and personalizing Change Management Parallel Activities
Activities in SCSM 2012 are executed sequentially by default. To run different activities in parallel we need a Parallel Activity container.
This recipe will show how to create and work with Parallel Activities in SCSM 2012.
To create Parallel Activities in a Change Request Template open the SCSM 2012 console and navigate to Library | Templates. Open
Change Request Service Pack Installation Template that we created in an earlier recipe.
How to do it...
The following steps describes how to create and personalize Parallel Activities:
- Click on the Activities tab in the Change Request form.
- Click on + Activities.
- Choose Default Parallel Activity from the list of templates and ...