Creating and personalizing Change Management Parallel Activities

Activities in SCSM 2012 are executed sequentially by default. To run different activities in parallel we need a Parallel Activity container.

This recipe will show how to create and work with Parallel Activities in SCSM 2012.

Getting ready

To create Parallel Activities in a Change Request Template open the SCSM 2012 console and navigate to Library | Templates. Open Change Request Service Pack Installation Template that we created in an earlier recipe.

How to do it...

The following steps describes how to create and personalize Parallel Activities:

  1. Click on the Activities tab in the Change Request form.
  2. Click on + Activities.
  3. Choose Default Parallel Activity from the list of templates and ...

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