Creating and managing Dependent Activities in Change Management

Dependent Activities in SCSM 2012 can be used to link activities between different Change Requests and Release Records, if relationships between the management processes are needed. This recipe will show how to create Dependent Activities in a Change Request template.

Getting ready

To create a Dependent Activity in a Change Request Template open the SCSM 2012 console and navigate to Library | Templates. Open Change Request Service Pack Installation Template we created in an earlier recipe.

How to do it...

To create a Dependent Activity, follow these steps:

  1. Click on the Activities tab in the Change Request form.
  2. Click on + Activities.
  3. Choose Default Dependent Activity in the list of templates ...

Get Microsoft System Center 2012 Service Manager Cookbook now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.