Viewing SCSM reports

In this recipe we will show you how to navigate through the reporting section of the Service Manager console and how to work with the built-in reports which are shipped out-of-the-box with Service Manager.

Getting ready

Before you can work with reports, it is required that you have already installed a Service Manager Data Warehouse Management Server and that it has been registered with the Service Manager server installation. Also, you need to ensure that the initial synchronization of the Management Packs is complete and the ETL jobs have run. Information on how to complete these two tasks can be found in the TechNet library at the following URL:

This process normally takes ...

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