Importing Configuration Manager configuration items

This recipe will show you how to set up the Configuration Manager connector, which will allow you to import information such as hardware and software information from your configuration manager system as CIs within Service Manager.

Getting ready

Before you set up the connector you will need an account within your active directory forest for the connector that has the following permissions:

  • Configuration Manager SQL Database—smsdbrole_extract&db_datareader roles
  • Service Manager—advanced operator

How to do it...

The following steps will guide you through the process of importing data from System Center Configuration Manager into the Service Manager CMDB.

  1. In the Service Manager console, navigate to ...

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