Skip to Content
Online Communities Handbook: Building Your Business and Brand on the Web
book

Online Communities Handbook: Building Your Business and Brand on the Web

by Anna Buss, Nancy Strauss
March 2009
Beginner
288 pages
5h 42m
English
New Riders
Content preview from Online Communities Handbook: Building Your Business and Brand on the Web

The Chapter in a Nutshell

What can an online community do for your company?

Business Benefits Of An Online Community
  1. Build a website that adds value

  2. Create brand loyalty

  3. Communicate key messages about your brand

  4. Project your message to the world

  5. Respond to criticism on your own terms

  6. Customers will recommend your products

  7. Customers will help each other

  8. Gain new customers through viral marketing

  9. Increase website traffic

  10. Generate dynamic website content

  11. Improve your search engine ranking

  12. Involve your customers in product development

  13. Use your customers for product testing

  14. Learn more about your customers

  15. Get press exposure

  16. Save money and resources

  17. Generate revenue

The Risks That Come With an Online Community, and How to Deal With Them
  1. Technology costs: employ ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Making a Living from Your eBay Business, Second Edition

Making a Living from Your eBay Business, Second Edition

Michael Miller
Selling Today: Partnering to Create Value, 14/e

Selling Today: Partnering to Create Value, 14/e

Gerald L. Manning, Michael Ahearne, Barry L. Reece
The Essential Ken Blanchard Collection

The Essential Ken Blanchard Collection

Garry Ridge, Ken Blanchard, Colleen Barrett

Publisher Resources

ISBN: 9780321619624Purchase book