Performance Coaching, 3rd Edition

Part Three

Skills for coaches and managers

Introduction

So far in this book I have concentrated on what a coaching approach means and what it can achieve, and I think I have made it clear that a person’s attitude, behaviour and intention behind the words have more to do with a coaching style than techniques that might be learned on a course. However, the best intentions in the world may not produce results if the ‘how to’ is missing. This part outlines methods that enable people to put those intentions into practice.

Training in coaching skills can be useful not only for managers who have a habitually directive style, perhaps acquired from role models such as parents or bosses who were not coaching leaders; it may also be illuminating for the ...